Regional IT Manager
Date Posted: 17 June 2003
Organization:
Research Triangle Institute
Country/Region:
Iraq
Apply By:
17 July 2003
Contact Information:
Email:
[email protected]
Fax:
Please Note: If you apply by email, please reference 'The Recruiting Center at DevelopmentEx.com'
Job Opportunity Description
Description:
It Manager will be responsible for providing IT support for up to 30 users in a regional hub office. This will include managing a staff of 4 – 10 IT support personnel located in governorate offices. Each office will have 11 to 20 staff members and each will have an IT support person. The manager will be responsible for hiring, training, and supervising the IT support staff. Manager will also be accountable for arranging completion of any required site preparation for IT equipment such as installation of cabling, telephone or Internet service. Additional responsibilities include:
•Complete installation, configuration, and testing of the office network and Internet connection
•Ensure all project information systems are secure, function correctly, and are available as needed to support project work.
•Ensure project information systems comply with RTI standards
•Manage and deploy spare replacement components to minimize down time in the regional office and 4 to 9 designated governorate offices
•Ensure adequate consumable supplies for the regional office and 4 to 9 designated governorate offices
•In addition to laptops and printers, support for Satellite phones, GPS, and digital cameras may be required.
•Continually monitor and assess project information system operations and needs
Requirements:
•Experience supporting non technical staff using laptop computers and printers
•Experience supporting Ethernet LANs, particularly 802.11b wireless, VSAT, and routers desired.
•Proficient in use and support of Windows XP, Microsoft Office, Outlook, and Visio
•Demonstrated knowledge of computer and network security
•Previous supervisory experience hiring, training, and supervising first level technical staff.
•Excellent problem solving skills, including the ability to find creative solutions working in adverse conditions.
•Strong written and verbal communication skills required. Arabic/English required.
•Physical requirements include the ability to lift 50 pounds and work on rooftops.
Regional IT Manager/IRAQ
